General Terms and Conditions (AGB)

of Max International GmbH
Last updated: October 2025

1. Scope and Applicability

These General Terms and Conditions (“Terms”) apply to all offers, quotations, and contracts concluded between Max International GmbH (“Supplier”, “we”, “us”) and our business customers (“Client”, “you”) regarding the sale and delivery of corporate gifts, customized merchandise, and related services.
All agreements are based exclusively on these Terms. Deviating or supplementary conditions of the Client shall not apply unless expressly accepted in writing.

2. Offers and Orders

Our offers and price quotations are non-binding and subject to change until confirmed in writing. An order is considered accepted only after we provide written confirmation (e.g., by email).
Custom orders are binding once the Client has approved the final design or sample.

3. Prices and Payment Terms

All prices are quoted in Euro (€) and exclude VAT, shipping, and customs charges unless stated otherwise. Invoices are payable within 14 days of the invoice date without deductions, unless otherwise agreed.
For customized or large-volume orders, an advance payment of up to 100% may be required prior to production. We reserve the right to charge statutory default interest for overdue payments.

4. Delivery and Shipping

Delivery times are approximate and depend on product availability and order volume.
Delays caused by force majeure, transport disruptions, or supplier issues do not entitle the Client to claim damages.
Shipping is carried out at the Client’s risk and expense unless otherwise agreed.
Upon delivery, the risk passes to the Client, including in case of partial deliveries.

5. Customization and Intellectual Property

Designs, drafts, and layouts created by Max International GmbH remain our intellectual property and may not be reproduced or shared without written consent.
Logos and branding provided by the Client will be used solely for the agreed customization purpose.
The Client confirms that all provided materials (logos, text, etc.) are free from third-party rights.

6. Warranty and Liability

We warrant that our products are free from material defects and produced according to agreed specifications.
Minor deviations in color, material, or finish that are customary in production shall not constitute defects.
Our liability is limited to intent and gross negligence. In cases of slight negligence, liability applies only for breaches of essential contractual duties and is limited to foreseeable damages.

7. Right of Withdrawal and Returns

For customized or personalized products, there is no right of withdrawal or return once production has started.
For standard products, withdrawal may be accepted only with prior written consent and upon reimbursement of related costs.

8. Retention of Title

All delivered goods remain the property of Max International GmbH until full payment has been received.

9. Confidentiality

Both parties agree to treat all non-public information and business data as strictly confidential and to use it only for the purpose of fulfilling the order.

10. Data Protection

We process personal data of our Clients solely in accordance with the EU General Data Protection Regulation (GDPR).
Details are outlined in our Privacy Policy.

11. Governing Law and Jurisdiction

All contractual relationships are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction for all disputes arising from this agreement shall be Düsseldorf, Germany.

12. Severability Clause

Should any provision of these Terms be invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one that best reflects the original intent.

Max International GmbH
Ruhrtalstr. 29
40233 Düsseldorf, Germany
📧 info@maxgifting.de
VAT ID: DE297060269